Nowadays, commercial companies cannot achieve serious success without reliable communications with customers and partners. High-quality phone systems for small business is one of the main conditions for successful development and profit. Modern telephone communications are various complexes that can include a variety of hardware and software solutions.
While choosing the business phone system for small business, a well-consideration and balanced justifications are necessary. For many companies, especially young and developing ones, choosing the right PBX can be crucial.
Modern telephone communication, created with constant monitoring, is able to provide telephony customers with a full range of services and can easily adapt to needs as the company grows. However, here we will explain the importance of business phone systems in the small business world:
Saving Money on Long-Distance & International Telephone Calls
If a company has several remote branches, if its offices are geographically distributed throughout the country or located abroad, the cost of each minute of communication is determined by the telecommunications operator.
It will cost them a lot. If the branches/offices of the company are united by a single phone system channel like Avaya phone 9608, then all the conversations of employees are transmitted not over analogue networks, but over the Internet. Thus, the company does not pay for telephone bills, but only Internet traffic.
Another argument in favor of IP-telephony as a means of reducing communication costs is a smart call routing. The advantage of IP-telephony is that it can connect to any number of telecom operators using any technology while using the most flexible rules for making outgoing calls!
Increase Employee Productivity
Studies commissioned by one of the largest companies in the field of information technology confirm the fact that at medium, small and large enterprises where business phone systems are introduced, employee productivity is growing.
It means that the payback period of investments is reduced. The intensive use of telephony features contributes to the rapid processing of data; additional features have become especially popular: conference calling and messaging service.
Ability to Track the Performance
Another important advantage of IP-telephony is the ability to track the performance of employees whose responsibilities are reduced to processing incoming or outgoing calls. IP-telephony allows you to record all the calls of an employee or only those that meet certain criteria: calls only to individual subscribers, only outgoing calls, only internal calls, etc.
Thus, managers are given the opportunity to check how efficiently the employee works, how accurately they know the information and whether they are negotiating correctly, how often they are distracted by personal calls and spend time on solving non-working issues.
The subscriber himself can personally initiate a conversation recording, connect other subscribers to the conversation for the conference. Convenient statistics provided by the system allows not only managing and controlling employees but also analyzing and optimizing their work in particular and the entire enterprise as a whole.
Providing High-Quality Communications
Today, the quality of communication can be assessed by three main criteria like the level of voice distortion, the frequency of loss of voice and packets, the duration of the delay in the uttered phrase. In view of the fact, IP-telephony technology is constantly being improved, new algorithms and solutions are being developed, the problem of distortion, delay, and loss of voice is almost completely resolved. IP telephony communication is rated as high quality.
Easy to Operate
IP-telephony systems today boast a convenient administration interface. In addition, they do not require cross-premises that are difficult to maintain for their work. Business phone systems are incredibly easy to use. You will have a basic interface that you can navigate. This means that you will take less time trying to make your way to people.
While choosing the business phone system for small business, a well-consideration and balanced justifications are necessary. For many companies, especially young and developing ones, choosing the right PBX can be crucial.
Modern telephone communication, created with constant monitoring, is able to provide telephony customers with a full range of services and can easily adapt to needs as the company grows. However, here we will explain the importance of business phone systems in the small business world:
Saving Money on Long-Distance & International Telephone Calls
If a company has several remote branches, if its offices are geographically distributed throughout the country or located abroad, the cost of each minute of communication is determined by the telecommunications operator.
It will cost them a lot. If the branches/offices of the company are united by a single phone system channel like Avaya phone 9608, then all the conversations of employees are transmitted not over analogue networks, but over the Internet. Thus, the company does not pay for telephone bills, but only Internet traffic.
Another argument in favor of IP-telephony as a means of reducing communication costs is a smart call routing. The advantage of IP-telephony is that it can connect to any number of telecom operators using any technology while using the most flexible rules for making outgoing calls!
Increase Employee Productivity
Studies commissioned by one of the largest companies in the field of information technology confirm the fact that at medium, small and large enterprises where business phone systems are introduced, employee productivity is growing.
It means that the payback period of investments is reduced. The intensive use of telephony features contributes to the rapid processing of data; additional features have become especially popular: conference calling and messaging service.
Ability to Track the Performance
Another important advantage of IP-telephony is the ability to track the performance of employees whose responsibilities are reduced to processing incoming or outgoing calls. IP-telephony allows you to record all the calls of an employee or only those that meet certain criteria: calls only to individual subscribers, only outgoing calls, only internal calls, etc.
Thus, managers are given the opportunity to check how efficiently the employee works, how accurately they know the information and whether they are negotiating correctly, how often they are distracted by personal calls and spend time on solving non-working issues.
The subscriber himself can personally initiate a conversation recording, connect other subscribers to the conversation for the conference. Convenient statistics provided by the system allows not only managing and controlling employees but also analyzing and optimizing their work in particular and the entire enterprise as a whole.
Providing High-Quality Communications
Today, the quality of communication can be assessed by three main criteria like the level of voice distortion, the frequency of loss of voice and packets, the duration of the delay in the uttered phrase. In view of the fact, IP-telephony technology is constantly being improved, new algorithms and solutions are being developed, the problem of distortion, delay, and loss of voice is almost completely resolved. IP telephony communication is rated as high quality.
Easy to Operate
IP-telephony systems today boast a convenient administration interface. In addition, they do not require cross-premises that are difficult to maintain for their work. Business phone systems are incredibly easy to use. You will have a basic interface that you can navigate. This means that you will take less time trying to make your way to people.
Manageability of Communication Systems
Choosing IP-telephony for your business, you get the opportunity to have access to any statistical data, whether it is calling video calling or using an answering machine. Moreover, having access to billing, you can independently quote employee communication within the digital communication channels, setting the necessary framework for spending money.
You can also control out-of-office calls and communication from corporate numbers by setting the necessary restrictions or a direct ban on outgoing connections with subscribers not included in the lists.
Conclusion
Our company offers a wide range of IP-telephony systems. Here you can choose IP phones with the set of characteristics that best suits your requirements. You can also buy the best VoIP systems and functional telephone IP-telephony, including Avaya aura communication manager server at reasonable prices.
Interesting post helped to know the importance of business phone system. Thanks for sharing an useful post.
ReplyDeleteCloud Telephony Solution
Thanks for this. I really like what you've posted here and wish you the best of luck with this blog and thanks for sharing. Phone Systems for Business
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